Platform
From storefront to reporting, Insidefy brings tickets, accommodation, transport, experiences and packages into a single commerce and operations system designed for high-demand launches.
What you can sell
Sell each product on its own or combine them into packages with their own pricing, rules and inventory.
Tiers, allocations and add-ons.
Room types, occupancy rules and per-person or per-room pricing.
Accommodation, tickets and transport sold as one item.
Flight components inside bundles or on their own.
Routes, departures and seat allocations.
Tours, sessions, hospitality and upgrades.
Any combination, with its own rules and inventory.
End to end
Each stage hands clean data to the next, so the storefront, the checkout and the operations team always see the same inventory, the same customer and the same order.
Branded storefronts in each market and language.
Packages, rooms, seats and add-ons with live availability.
Temporary reservations, verification, PIX and cards.
Tickets and vouchers delivered and tracked.
Orders, customers and inventory managed centrally.
Reports and exports for finance, partners and suppliers.
Capabilities
Capabilities are configurable per tenant and per event, so a festival, an official travel partner and a hotel group can run different sales flows on the same platform.
Customer-facing sales channels that look and feel like your brand or your partner's brand.
Products from different suppliers modelled as one catalogue, sold alone or bundled.
One source of truth for what is left, whatever channel or package it is sold through.
Designed for the moment thousands of customers try to buy limited inventory at the same time.
A checkout built to convert under load and to screen abuse without slowing genuine buyers.
Everything the team needs after the sale, in the same system as the catalogue and inventory.
Connect the systems you already run and keep every stakeholder on the same numbers.
Run different sales flows per event without maintaining different platforms.
Launch day
A launch is prepared, protected and reconciled on the same platform, so the team is not switching tools while the sale is live.
Load inventory, model packages and occupancy, set sales windows, payment methods and feature flags for the event.
The virtual queue admits customers at a sustainable pace. Inventory is reserved at checkout, verified customers pay by PIX or card, and locks help prevent overselling.
Tickets and vouchers are delivered, and finance, partners and suppliers receive reports and exports from one source.
What a launch protects
This is the journey a customer and an operations team go through during a launch on Insidefy. The outcome at each step matters more than the technology behind it.
Customers enter through the virtual queue instead of overloading the store.
Storefronts show live availability from the shared inventory.
Starting checkout reserves the items for a limited time.
A room or seat inside a package and the same item sold alone draw from one protected allocation.
A PIX, card or eligible instalment payment is created through the payment partner.
Screening and OTP verification run inside the flow.
The order is confirmed and tickets and vouchers are issued.
Operators follow queue, checkouts, payments and inventory as the launch runs.
Payment confirmations from the provider update orders automatically.
When a checkout expires, its reservation returns to the shared inventory.
Security and reliability
How Insidefy approaches reliability under launch demand, inventory protection and the careful handling of customer and partner data.
Designed to remain reliable under intense launch demand, with queueing that admits customers at a sustainable pace.
Temporary reservations and inventory locking help preserve availability during checkout and are designed to prevent overbooking.
OTP verification helps confirm that a buyer is a real person before payment.
Payment attempts are screened in the flow to help reduce fraudulent and abusive purchases.
Launches are monitored as they run, so operators see queue, checkout, payment and inventory activity in one place.
Access to customer and partner data is limited to the people and systems that need it, data is encrypted in transit, and logs are kept free of personal details.
Feature flags let capabilities be enabled per tenant or per event and rolled out gradually.
Sales windows, payment methods, languages and checkout steps are configured per event rather than changed in code.
Insidefy does not publish certifications, uptime figures or audit results it has not obtained. Ask us about the controls relevant to your organisation.
Next step
Tell us about your event, your partners and your sales calendar. We will walk you through how Insidefy fits and what a launch on the platform looks like.